Frequently Asked Questions

Pricing for each of our embroidery/monogramming order is based on the number of stitches in the design.  Because each of our embroidery order is completely custom, please do email your ideas and specifics for your order to peisun.initial@gmail.com and we will provide an accurate quote.

As a general guideline for monogrammed items: 

  1. For typeface that can be typed to fit the project area -

• Smaller items such as backpacks, lunch bags, napkins, baby blankets, stockings is $15
• Larger items such as pillowcases, throw blanket starts at $18
• Sherpa or faux fur items, chair covers, bath towels, robes start at $20
• Extra large item such as duvets and upholstery starts at $25

 2. For custom typeface -- starts at $25

 3. For custom logos & artwork -

• Digitizing fees starts at $35
• Setup fees is $25 for the first item. For the subsequent same logo or artwork items, there is no setup fees. If returning within a reasonable time with the same logo or artwork, there will be no setup fees.

❤   Character count varies by the size of the product,  typeface style, and scale

❤   Quantity discounts can be applied.

❤   The minimum custom embroidery order is ONE.

❤   Rush order is 35% or 50% additional  (only if work load permits).

Our turn around time varies from day-to day depending on the order volume. The project can sometimes take a little bit longer than the norm to be completed. We do our best to get your order within our projected  time frame as quickly as possible, without compromising on quality of work.

The typical timeline takes about 3 to 10 days, depending on the work load and quantity ordered.  Our target is 3 to 5 days, providing we get timely approval of order.  We will not put the order into production until the customer has replied with their approval, and completed the payment.

Rush order is available only if work load permits.

Digitizing your existing company logo for embroidery requires vector file (.ai, .eps) or a high resolution raster file.  Please let us know the logo size, names, and fonts if you can.  The logo has to fit the area where it is going to be embroidered and free of hidden pockets to fit the location.

We use Wilcom software to create all of our monograms. If you have a digitized embroidery file, we require either a .dst or .emb format.